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Pacific Place Concierge Associate - full time

Pacific Place Concierge Associate - full time

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Customer Service/Support

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The Concierge Associate provides helpful and friendly information about Pacific Place and other downtown establishments. This position is full tme position Sunday through Thursday shift. 


  • Welcoming customers to the Shopping Center, on-site customer service, and referrals
  • Knowledgeable about Shopping Center amenities, in-house retail locations and hours, downtown retail locations, core activities, and events
  • Actively help generate sales for Pacific Place merchants at the desk
  • Package check and package delivery of customer parcels to downtown hotels, condominiums, and businesses
  • Distribution of Pacific Place Marketing and promotional materials to downtown hotels and condominiums
  • Weekly report on customer service happenings
  • Scheduling support alongside Concierge supervisor
  • Keeping desk updated with retail and tourist materials
  • Flexible hours available; must be available for some evening and weekend hours
  • Center is closed on Thanksgiving and Christmas
  • The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of requirements that may be inherent in the position.


  • High School Diploma required
  • Excellent communications skills
  • “Can-do” attitude;
  • Seek accuracy with referrals,
  • Previous retail experience and knowledge of downtown Seattle a plus.