• Pacific Place Concierge Associate - full time

    Job Locations US-WA-Seattle
    Posted Date 1 month ago(9/6/2018 3:37 PM)
    Job ID
    2018-1182
    # of Openings
    1
    Category
    Customer Service/Support
  • Overview

    The Concierge Associate provides helpful and friendly information about Pacific Place and other downtown establishments. This position is full tme position Sunday through Thursday shift. 

    Responsibilities

    • Welcoming customers to the Shopping Center, on-site customer service, and referrals
    • Knowledgeable about Shopping Center amenities, in-house retail locations and hours, downtown retail locations, core activities, and events
    • Actively help generate sales for Pacific Place merchants at the desk
    • Package check and package delivery of customer parcels to downtown hotels, condominiums, and businesses
    • Distribution of Pacific Place Marketing and promotional materials to downtown hotels and condominiums
    • Weekly report on customer service happenings
    • Scheduling support alongside Concierge supervisor
    • Keeping desk updated with retail and tourist materials
    • Flexible hours available; must be available for some evening and weekend hours
    • Center is closed on Thanksgiving and Christmas
    • The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of requirements that may be inherent in the position.

    Qualifications

    • High School Diploma required
    • Excellent communications skills
    • “Can-do” attitude;
    • Seek accuracy with referrals,
    • Previous retail experience and knowledge of downtown Seattle a plus.

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