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Pacific Place Concierge Associate - full time

Pacific Place Concierge Associate - full time

Job ID 
2018-1182
# of Openings 
1
Job Locations 
US-WA-Seattle
Posted Date 
7/27/2018
Category 
Customer Service/Support

More information about this job

Overview

The Concierge Associate provides helpful and friendly information about Pacific Place and other downtown establishments. This position is full tme position Sunday through Thursday shift. 

Responsibilities

  • Welcoming customers to the Shopping Center, on-site customer service, and referrals
  • Knowledgeable about Shopping Center amenities, in-house retail locations and hours, downtown retail locations, core activities, and events
  • Actively help generate sales for Pacific Place merchants at the desk
  • Package check and package delivery of customer parcels to downtown hotels, condominiums, and businesses
  • Distribution of Pacific Place Marketing and promotional materials to downtown hotels and condominiums
  • Weekly report on customer service happenings
  • Scheduling support alongside Concierge supervisor
  • Keeping desk updated with retail and tourist materials
  • Flexible hours available; must be available for some evening and weekend hours
  • Center is closed on Thanksgiving and Christmas
  • The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of requirements that may be inherent in the position.

Qualifications

  • High School Diploma required
  • Excellent communications skills
  • “Can-do” attitude;
  • Seek accuracy with referrals,
  • Previous retail experience and knowledge of downtown Seattle a plus.